Monday, March 26, 2007

Changes in Public Administration and their Impact on the Development of Public Policy 2 - Notes on Major Trends

Note to readers: This is one of a series of posts discussing changes in public administration and their impact on public policy. Each post has a full list of posts at the end. You may care to start at the introductory post and then follow through.

This post records in note form some of the major trends affecting public administration since 1945 for later reference.

The Welfare State

The term "welfare state" came into popular use in British Commonwealth countries at the end of the second world war. The social hardship of great depression created a desire in Governments for action to protect citizens. This was aided by the work of John Maynard Keynes in discrediting elements of the previously dominant economic thought by showing, among other things, that economic downturns need not be self correcting, that Government policy actions based on the assumptions of classical economics.

Neoclassical economics remained dominant at micro level (value and distribution) with Keynesian economics dominant when it came to explaining fluctuations in activity at macro or economy level.

The 1942 UK Beveridge Report is often referred to as a key report in defining the scope of the welfare state. It was certainly influential. However, in Australia and New Zealand elements of the welfare state had been evolving since European settlement and in the Australian context were encapsulated what has been described as the Deakinite social contract.

Central to this was the idea that workers were entitled to a guaranteed wage that would allow them to cloth, feed and educate their families. In return, industry received protection via tariffs to ensure that this could be paid. Government acted as umpire and protector.

The end of the war saw a dramatic expansion in Government involvement in the economy in Europe and the Commonwealth countries including a significant expansion in Government benefits. State ownership, long a key belief especially of the various labour parties, saw expansion of Government owned activities together with nationalisation or attempted nationalisation of specific key industries especially in the immediate post war period. By the 1970s, Sweden, the Swedish model, was often held up as a welfare model as was Germany.

During the 1960s the welfare state was still the dominant model, as was the neoclassical micro/Keynesian macro split. However, by then elements of previous Australian thinking such as support for tariff protection were already in decline.

End of the Welfare State

The 1973 oil shock marks a critical date in the decline of the global concept of the welfare state.

The fifties and sixties had been decades of continuous economic expansion dependent in part on cheap oil. International trade grew in importance both in absolute terms and relative to the size of domestic economies. There was rapid expansion in international investment, especially by US companies. This was not always welcome, leading to the publication in 1968 of Jean-Jacques Servan-Schreibers' book The American Challenge, a book that in some ways encapsulated the European response to US dominance.

By the end of the sixties the US economy was in a degree of difficulty with slowing economic growth and rising inflation. In 1971 Richard Nixon ended the convertibility between gold and the US dollar, effectively ending the Bretton Woods system that had underpinned global trade and currency arrangements since the end of the Second World war. The U.S. dollar was devalued by 8 per cent in relation to gold in December 1971 and devalued again in 1973.

Because the US currency was the main global currency and store of value, the decline in the value of the US dollar created tensions, especially among resource exporting countries. There had already been discussions among OPEC members and especially its Arab members on the need for higher oil prices. The Yom Kippur War (October 1973) triggered a combination of embargoes and orchestrated price increases led by Arab countries, leading to a three fold increase in the price of oil by early 1974.

The effects of the oil shock were quite profound. Oil importing countries faced the combination of inflation and recession, with downturns feeding between countries, leading to stagflation that in many countries effectively lasted the rest of the decade. The traditional economic remedies including lowering interest rates were ineffective. Structural unemployment emerged especially among the young, leading to the effective abandonment of traditional full employment policies. Tightened Government revenues led to cut back in services. Economic competition among nations intensified.

The net effect was to lay a base for radical changes in public policy and administration, changes that fed between countries. These changes drew from a variety of sources and affected every aspect of life.

Standards, the Quality Movement and the Importance of Measurement

On the surface, the evolving role of standards, quality and measurement are one of the most important but least understood elements in global change in public administration.

Program budgeting together with related concepts such as zero based budgeting emerged in the United States during the sixties.

Traditional approaches to public sector budgeting can best be described as incremental. You have existing activities, you estimate the expected costs of those activities, estimate what revenue you will have, decide what new things you want to do, want you are going to have to cut out to do it. So you start from what you do/have and then modify at the margin.

To meet defence needs in the US in the early sixties, Robert McNamara popularised the concept of program budgeting. Under this approach you grouped activities by programs, defined the outputs (results) you wanted to achieve from those programs, defined the inputs you needed to achieve those outputs. In theory, this approach made it much easier to analyse activities and set objectives and priorities.

A key problem lay in the specification of outputs in such a way that they could be measured. In some cases this was fairly easy, so many tanks for example, but in other cases this was far more difficult to measure.

A real problem here lay in the difference between outputs (the activity measurement) and outcomes (the impact of the outputs).

Take economic advice as an example. How do you measure the outputs? So many minutes to the minister? So many cabinet submissions? Then how do you measure the effect of that advice? In economic performance? But then how do you take into account the fact that the advice is only one small input into a total outcome?

Program budgeting reached Australia fairly early at university level, being part of the post graduate public finance course, for example, at the Australian National University as early as 1970. However, it was not adopted at the level of the national government until 1983. In time, program budgeting would combine with other approaches drawn in part from the business world, in part from changes in public administration and especially the New Zealand model (discussed in a later post), to create the now dominant public administration paradigm.

The concept of a standard, an agreed specification that must be achieved or followed, has a long history. There are two linked concepts here, what is to be achieved and how it is to be measured. So again measurement is central. Standards are normally silent on how the standard is to be achieved. This does not matter so long as standards are met.

The international standards movement began because of the need to ensure compatibility in the technical arena but then extended into the management domain. From there it moved into the public policy arena.

As an example, the competencies movement in education that entered Australia in the 1980s was a direct outcome of the standards movement. But when it did arrive, its application was distorted by the desire of Government and its advisers to control inputs as well as outputs, thus mandating elements of what had to be done, not just what was to be achieved.

The rise of the standards movement was paralleled by and linked to the rise of the international quality movement. Again, measurement was central.

The difficulty in all this emphasis on measurement - and it is all around us today - is that it is very hard to measure some things, especially where outcomes are long term.

Copyright and Citation Details

The material is this series is copyright Jim Belshaw. However, it may be copied or quoted with due acknowledgment.

The following should be used for citation purposes if referring to the overall series: Jim Belshaw, Changes in Public Administration and their Impact on the Development of Public Policy, Ndarala Group, 2007 with a link to the introductory post.

If citing this post, Jim Belshaw, "Changes in Public Administration and their Impact on the Development of Public Policy 2 - Notes on Major Trends", in Jim Belshaw, Changes in Public Administration and their Impact on the Development of Public Policy, Ndarala Group, 2007 with a link to this post.

Series Posts

Changes in Public Administration and their Impact on the Development of Public Policy 1 - Introduction, 20 March 2007.

Changes in Public Administration and their Impact on the Development of Public Policy 2 - Notes on Major Trends, 26 March 2007.

Changes in Public Administration and their Impact on the Development of Public Policy 3 - Publish or Perish Case Study, 6 April 2007.

Changes in Public Administration and their Impact on the Development of Public Policy 4 - the New Zealand Model, 9 April 2007.

Changes in Public Administration and their Impact on the Development of Public Policy 5 - Application and Spread of the New Zealand Model, 10 April 2007.

Tuesday, March 20, 2007

Changes in Public Administration and their Impact on the Development of Public Policy 1 - Introduction

This series of posts is by way of an experiment in consolidating material within a blog format.

The period since the end of the Second Wold War has seen a series of fundamental global changes to the practice of public administration. Those changes have been affected by and in turn have affected the development and implementation of public policy.

Over the last twelve months I have discussed aspects of these changes in a number of posts on several blogs. Given this, we thought that it might be interesting if I attempted to draw this material together in a more integrated way, thus making it more readily accessible. We will also post the material to the Ndarala Group web site a little later to test the process in another format.

As material is posted, we will add full post details of all posts at the end of each post, along with citation details. This creates a problem in regard to feeds, but we hope that readers will bear with this.

Copyright and Citation Details

The material is this series is copyright Jim Belshaw. However, it may be copied or quoted with due acknowledgment.

The following should be used for citation purposes if referring to the overall series: Jim Belshaw, Changes in Public Administration and their Impact on the Development of Public Policy, Ndarala Group, 2007.

Series Posts

Changes in Public Administration and their Impact on the development of Public Policy 1 - Introduction, 20 March 2007

Changes in Public Administration and their Impact on the Development of Public Policy 2 - Notes on Major Trends, 26 March 2007.

Changes in Public Administration and their Impact on the Development of Public Policy 3 - Publish or Perish Case Study, 6 April 2007.

Changes in Public Administration and their Impact on the Development of Public Policy 4 - the New Zealand Model, 9 April 2007.

Changes in Public Administration and their Impact on the Development of Public Policy 5 - Application and Spread of the New Zealand Model, 10 April 2007.

Changes in Public Administration and their Impact on Public Policy 6 - A View from the Past, 1 May 2007

Friday, March 16, 2007

Ndarala Group - changing approaches

One of the difficulties we face as a collective, an extended network of management related independent professional practices and professionals, lies in finding the best way of making our knowledge and work more broadly accessible. The busier we all are, the harder this becomes.

You can see this in our difficulties in maintaining the currency of this blog. The main Group web site also badly needs updating.

We have experimented with various ways of resolving this difficulty, so far with limited success. However, we are now going to trial some new content management approaches, collecting, consolidating and representing material in new forms to make it more accessible.

In this context, we have more than a thousand pages of material on our collective blogs alone to draw from.

Monday, March 12, 2007

A New Way of Ranking Universities by Student Experience

A number of Ndarala professionals have been involved with the higher education sector as staff members or advisers, so we spend a fair bit of time talking about higher education issues.

One vexed issue has been the ranking system used to create public pecking lists among universities. Too often these focus on those things perceived by academics to be important in creating prestige such as research dollars or position on citation indices, ignoring perhaps the most important criterion of all, the student experience. This includes the question of value for money.

As a way of testing this, we created on the Regional Living Australia Blog a new ranking system for Australia's universities focused solely on the student experience. The post appears there because it links to one of the arguments on that blog, the value offered to students by Australian universities headquartered in Regional Australia.

This first pass ranking does not pretend to be absolutely rigorous. A lot more work is required to refine and extend the methodology used. However, the results were interesting in that they really did change the pecking order from those presented using conventional methodologies.